Effective Date: July 2026
Welcome to Helios. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Information (processed securely through third-party payment providers)
- Order History
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Prevent fraud and unauthorized transactions.
- Comply with legal obligations.
3. Payment Security
We do not store your debit/credit card details. All payments are processed securely through trusted payment gateway providers.
4. Cookies
Our website uses cookies to:
- Improve your browsing experience.
- Remember your preferences.
- Analyze website traffic and performance.
You can disable cookies through your browser settings if you prefer.
5. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third-party partners when necessary, including:
- Shipping & logistics providers
- Payment gateway providers
- Technology and website service providers
- Government authorities when required by law
6. Data Security
We use industry-standard security measures to help protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You may request to:
- Access your personal information.
- Update or correct your details.
- Delete your account or personal information (subject to legal requirements).
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: infoohelios@gmail.com
Thank you for trusting Helios.
